01
The FACETS model
- ✓Familiarity — routine can lead to riskier decisions
- ✓Acceptance — fitting in can outweigh best practice
- ✓Consistency — task focus can create tunnel vision
- ✓Expert halo — people may follow an informal leader into risk
- ✓Tradition — ‘we’ve always done it this way’ can hide hazards
- ✓Silence — people must feel able to call stop-work
02
Reducing human-factor incidents
- ✓Assess each task and its specific risks
- ✓Define red-flag behaviours through professional training
- ✓Brief objectives, roles, equipment and decision points
- ✓Agree emergency actions and communication plans
- ✓Use hot and cold debriefs to learn from events